Ep 48. INTERVIEWING Cristhian Osorio, Senior Consultant at Morphis Consulting. Salzburg, Austria.
Cristhian discovered the path of operational analysis, efficiency and excellence, and felt it was her passion. It has taken her to work in many countries in different continents, up to her current role helping hospitality companies improve in every way.
We have learnt:
-Excellence is a mindset, a culture
-It’s all about keeping it lean and simple
-Implementing new, more efficient processes is not difficult, is about mindset
-Hotels are great being client centric, but need to improve on their process analysis
I hope you find it as insightful as I did.
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