Libros del sector de obligada lectura (según Trivago)

Lista de libros de lectura imprescindible según Trivago:

Disney y el arte del servicio al cliente

Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company

Sin blanca en París y Londres

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

Overbooked: The Exploding Business of Travel and Tourism

Setting the Table: The Transforming Power of Hospitality in Business

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

7 Easy Ways to Show Your Employees You Care!: A Booklet for Hotel Managers and Others

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

A Wealth of Insight: The World’s Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality

Autores, review y detalles aquí

#lectura #libros @torresconsulti1 @trivago